BrightStack Digital (“I”, “me” or “my”) values your privacy. This Privacy Policy explains how I collect, use and protect personal information when you visit brightstackdigital.dev (the “Site”), submit a project enquiry, or contact me regarding my services.
1. Information I Collect
I primarily collect information that you choose to provide when contacting me or submitting a project enquiry.
Depending on the information requested, this may include:
- Your name
- Email address
- Phone number
- Company or business name
- Website address
- Project requirements
- Project goals
- Budget or budget range
- Preferred timeline
- Details about the services you are interested in
- Any other information you choose to include in your enquiry or message
I only ask for information that is reasonably relevant to understanding and responding to your enquiry or project.
Limited technical information may also be processed automatically where necessary for the basic operation, reliability and security of the Site.
2. How I Use Your Information
I may use the information you provide to:
- Respond to your enquiry
- Understand your project requirements
- Communicate with you about a potential or active project
- Prepare a project scope, quotation or proposal
- Provide services you have requested
- Arrange meetings or next steps
- Maintain reasonable records of enquiries and project communication
- Protect the Site from misuse, spam or security threats
- Comply with applicable legal obligations
I will not use personal information for purposes unrelated to the reason it was collected unless there is an appropriate reason to do so or you have given permission.
3. How I Share Your Information
I do not sell or rent your personal information.
Your information may be processed or shared only where reasonably necessary, including:
Service providers: Trusted third-party services may process limited information where necessary to operate the Site, deliver website enquiries, provide email communication or support essential website functionality.
Legal requirements: I may disclose information where required by applicable law, a lawful request, court order or other legal process.
I do not share personal information with third parties for unrelated advertising or marketing purposes.
4. Cookies and Similar Technologies
BrightStack Digital does not currently use cookies for targeted advertising or behavioural marketing.
The Site may use strictly necessary cookies or similar technologies where required for basic functionality, security or operation.
If non-essential analytics, advertising or other tracking technologies are introduced in the future, this Privacy Policy will be updated and appropriate consent controls will be introduced where required.
5. Data Retention
I keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
For example, information may be retained while:
- Responding to an enquiry
- Discussing or completing a project
- Providing ongoing services
- Maintaining necessary project or business records
- Resolving a dispute
- Meeting applicable legal obligations
When information is no longer reasonably required, it may be deleted or securely disposed of.
6. Security
I take reasonable precautions to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no website, email system or method of transmitting information over the internet can be guaranteed to be completely secure.
7. Third-Party Links
The Site may contain links to websites or services operated by third parties.
I do not control those third-party websites and am not responsible for their content, security or privacy practices.
You should review the applicable privacy policies of third-party websites when leaving the Site.
8. Your Rights
Subject to applicable law, you may request to:
- Access personal information I hold about you
- Correct inaccurate or incomplete information
- Request deletion of information where appropriate
- Object to certain processing of your personal information
- Withdraw consent where processing is based on your consent
To make a request regarding your personal information, contact:
I may need to take reasonable steps to confirm your identity before processing certain requests.
9. Marketing Communications
Submitting a project enquiry does not automatically subscribe you to marketing emails.
If I introduce newsletters or promotional communications in the future, I will provide appropriate subscription and opt-out options where required.
10. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to the Site, my services or applicable requirements.
Any updated version will be published on this page with a revised Last updated date.
11. Contact
If you have questions about this Privacy Policy or how your personal information is handled, contact:
BrightStack DigitalEmail: info@brightstackdigital.devSouth Africa